Why do we have a Code of Conduct?

Our goals with having this Code of Conduct are:

• Helping everyone feel safe and included. Many people are new to our community, and some may have had poor experiences in other communities. We want to set the expectation that harassment and other unpleasant behaviour are not acceptable. If people do have an unpleasant experience, they’ll know that’s neither the norm nor acceptable to us as a community.

• Helping to build trust that if an incident is reported, we will do a thorough investigation, and not blame the reporter. Even, for example, if the incident concerns someone in a position of power.

• Informing everyone of the expected behaviour. We are a diverse community, and having a Code of Conduct makes the expectations of everybody’s behaviour explicit and transparent.

• Having a framework for report handling. The Code of Conduct is the basis for dealing with a report, assessing whether the CoC was violated, and what action should be taken.

The Code of Conduct isn’t an exhaustive list of things that you must do, or can’t do. Rather, take it in the spirit in which it’s intended. It’s a guide to make it easier to enrich all of us and the communities in which we participate, and which we represent.

If you believe someone is violating the Code of Conduct, please report it. Contact details are listed at the end of this page. When handling a report, we follow our Code of Conduct Response Guide.

The principles

• Be friendly and patient.

• Be welcoming. We strive to be a community that welcomes and supports people of all backgrounds and identities. This includes, but is not limited to members of any race, ethnicity, culture, national origin, color, immigration status, social and economic class, educational level, sex, sexual orientation, gender identity and expression, age, size, family status, religion, and mental and physical ability.

• Be considerate. Remember that we’re a world-wide community, so you might not be communicating in someone else’s primary language.

• Be respectful. Not all of us will agree all the time, but disagreement is no excuse for poor behavior and poor manners. We might all experience some frustration now and then, but we cannot allow that frustration to turn into a personal attack. It’s important to remember that a community where people feel uncomfortable or threatened is not a productive one. Members of the ESUG community should be respectful when dealing with other members as well as with people outside the community.

• Be careful in the words that you choose. We are a community of professionals, and we conduct ourselves professionally. Be kind to others. Do not insult or put down other participants, individually or as a group. Harassment and other exclusionary behavior aren’t acceptable. This includes, but is not limited to:
  • Violent threats or language directed against another person.
  • Discriminatory jokes and language.
  • Posting sexually explicit or violent material.
  • Personal insults, especially those using discriminatory terms.
  • Inappropriate physical contact or unwelcome sexual attention.
  • Harassing photography or recording, including taking photos of someone who is wearing a no photo-lanyard.
  • Sustained disruption of talks or other events.
  • Deliberate misgendering.
  • Deliberate “outing” of any private aspect of a person’s identity without their consent except as necessary to protect vulnerable people from intentional abuse. This includes sharing personally identifying information (“doxing”).
  • Knowingly making harmful false claims about a person.
  • Pushing a person to drink alcohol when they don’t want to drink, or deceiving someone into drinking alcohol.
  • Harassment of others in any form. In general, if someone asks you to stop, then stop.
  • Advocating for, threatening to, or encouraging, any of the above behavior.

Some events may provide alcoholic drinks. However, participants are expected to drink responsibly. Alcohol use or other intoxication are never accepted as an excuse for CoC violations.

Where does the Code of Conduct apply?

This Code of Conduct applies to all spaces managed by ESUG. This includes:

• Conferences, workshops, sprints, meetups, board meetings, and other community events, including social events, peripheral activities, and shared free time when in contact with other community members
• Presentation materials used in talks or sessions, publications, and all kinds of publicly shared contents
• Chat channels, mailing lists, forums, news threads, and other collective communication channels
• Clouds, repositories, and other sharing services
• Social media posts, tags, and mentions

Any other forums created or used by the community for communication.

The Code of Conduct does not exclusively apply to events on an official agenda. For example, if after a scheduled social event you go to a bar with a group of fellow participants, and someone harasses you there, we would still treat that as a CoC violation. Similarly, harassment in chat platform direct messages related to ESUG can still be covered under this Code of Conduct.

In addition, violations of this code outside our spaces may affect a person’s ability to participate in them.

Sponsors, affiliates, and exhibitors

When you sponsor ESUG or related event, we welcome you as a member of our community, and we expect you to be respectful to the community you operate within.

All exhibitors in the expo hall, sponsor or vendor booths, or similar activities are also subject to the Code of Conduct. In particular, exhibitors should not use sexualized images, activities, or other material. Booth staff (including volunteers) must not use sexualized clothing/uniforms/costumes, or otherwise create a sexualized environment.

In addition, sponsors and affiliates of conferences, meetups, and online activities should not employ aggressive recruiting techniques, invasive marketing behavior, or similar actions towards community members. In case of violations, sponsors might be sanctioned and expelled from the event or activity with no return of the sponsorship contribution.

What can happen if the CoC is violated?

In case of a Code of Conduct violation, some of the most common actions organisers may take are:

• No action (if the board/committee determines no violation occurred).
• A private or public reprimand.
• Requiring that a public apology is made.
• Requiring that a participant stops their behavior.
• Requiring that a participant prevents further contact with certain other participants.
• Not publishing the video of a conference talk.
• Cancelling a conference talk.
• Cancelling contracts related to the event organization.
• Removing a participant from the conference, meetup or online space, without refund.

The action taken is at the discretion of the Code of Conduct committee. Participants are expected to comply immediately, and further action may be taken in case a participant does not comply. A record will be kept of all incidents.

What to do in case of violations

If a Code of Conduct incident happens that affects you, or if you witness it affecting someone else, please contact ESUG board immediately at board@esug.org.

Guidelines for reporting incidents

Please do not feel like you may be a burden to us by reporting incidents. Even if you happen to report multiple incidents. We rather consider reports an opportunity for us to act: by knowing about an incident, we can act on it, and often prevent it from continuing or repeating. But if we don’t know, we can’t take action.

If you are not sure whether the situation was a Code of Conduct violation, or whether the CoC applied to that particular space, we encourage you to still report it. We would much rather have additional reports where we decide to take no action, rather than miss a report of an actual violation. We do not look negatively on you if we find the incident is not a violation. And knowing about incidents that are not violations, or happen outside our spaces, can also help us to improve the Code of Conduct or the processes surrounding it.

In your report please include, when possible:

• Your contact info (so we can get in touch with you).
• Names or descriptions of anyone who was involved or who witnessed the incident.
• When and where the incident occurred. Please be as specific as possible.
• Your account of what occurred. If there is a written record (e.g. Discord, Slack messages) please include screenshots, or otherwise a link.
• Any extra context you believe existed for the incident.
• If you believe this incident is ongoing.
• Any other information you believe we should have.

If you don’t communicate all of this information at the time, please still make the report and include as much information as you have.

If you feel unsafe reporting in person, you may choose someone to represent you. In this case, we’d need their contact information, but we’d ask you to make clear that this person represents you.

When handling a report, we follow our Code of Conduct Response Guide.

All reports will be kept confidential. In some cases, a public statement might be required (for example in a CoC transparency report following conferences), but these reports are anonymized and do not include any personally identifying information.

Reports about a Code of Conduct response committee member

If your report concerns a member of the Code of Conduct committee, you can report the issue to any other response team member or any other organiser.

If your report concerns a member of the Core Operations, which receives emails to conduct@writethedocs.org, you can report the issue individually to any of the other organisers.

Credits

This Code of Conduct was originally based on the one of Write the Docs. It was originally based on the DjangoCon Europe 2018 Code of Conduct and the Django Project Code of Conduct, which in turn credits the original text of the Speak Up! project, inspired in its turn by the Fedora Project, as well as the Python Mentorship Project and many others. Some inspiration was also taken from the FreeBSD Code of Conduct